Excellence in IT

At ACIT our IT support services minimise the work you have to keep your business moving at pace. Our motivated and well-trained technicians stay on top of your IT needs, delivering software updates, diagnostics and security compliance for your business.

They cross-pollinate skills and learnings, for best-in-class knowledge. You get the expertise of many, channelled through one point of contact keeping things efficient and effective.

Connect with the people
who keep you connected

Traditional IT Support is siloed. ACIT consultants work collaboratively with our clients and the actual users, instead of being faceless techs at the end of an email or chat window. Our people become yours, understanding the everyday needs and how you use your tech. You’ll know their name, and they’ll know yours.

We only employ the best. Our highly skilled and invested team members have the technical understanding and human soft-skills to help your staff do their job.

We get to understand your business, to help your people improve resource utilisation so you can meet your short- and long-term operating targets.

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Customised Support Service Agreements

Generic support solutions deliver generic results. Our customised service agreements avoid that. These agreements ensure you never have to settle for mismatched services or struggle to communicate with providers who lack essential expertise.

Our IT service is designed to support the networks you know your business needs and never forces you to compromise on inferior alternatives. It’s built to work.

Fixing how things get fixed

While other IT businesses are more than willing to keep your system ticking along with ever increasing support tickets, and the associated higher bills, our consultants will resolve immediate problems and proactively help you get ahead of the curve, with ways to prevent issues recurring.

You’ll receive a monthly report highlighting critical moments and where changes could be implemented.

We speak human

The IT realm can be a difficult one to understand. Our IT support experts make things clear and concise so that you and your team know what is happening and how your problems will be resolved.