About us

Led by Anneliese & Andrew Allen in Auckland, we have established ourselves as a pre-eminent technology partner capable of delivering clear insightful IT advice and the right solutions for the evolving needs of our clients.

As the industry matured, we have maintained enduring relationships that our clients depend on for mission critical success with minimal downtime or weaknesses.

Our ability to listen, and understand business IT needs is a source of pride and the basis of a business that has adapted to the changing needs of our customers, and technology over 30 years.

As we’ve grown we’ve flexed to deliver the right people in the right places to meet our customer’s needs, with local support that understands local needs.

ACIT Global now operates offices in Auckland, Wellington and Perth, Western Australia, offering a trans-Tasman footprint and network of consultants who understand a vast range of industry sectors. Travis Hoult has joined us to lead the ACIT Global offering in Australia, with extensive governmental experience in securing systems at the highest levels for the ADF and future-proofing digital environments.

Anneliese

One of the pioneering women of New Zealand IT, Anneliese has led ACIT through 30 years, navigating the changing industry demands and keeping ACIT at the forefront of technology advances.

Andrew

A veteran IT engineer and industry leader with expertise in data analysis, Andrew has built the systems that have become the backbone of enduring New Zealand businesses, guiding them through the evolving IT scene and keeping them resilient through every tech evolution.

How We Support What Matters Most

Building a strong support relationship

Too many techies only talk tech. What differentiates ACIT consultants from tech specialists is our human-centric culture. Our team is yours, developing relationships with the actual users, instead of being faceless people at the end of a chat window. We have the right people for the right jobs, and we help you do yours, supporting your people to improve resource utilisation to meet short- and long-term operating targets.

Some IT support organisations are happy to keep a system ticking along with ever increasing support tickets and higher bills, our consultants resolve those immediate problems and identify how to stop them happening again.

Customised Support Service Agreements

Standard agreements give standard results. Our customised service agreements mean you never have to settle for mismatched services or work with people who lack essential expertise.

The ACIT support team delivers targeted knowledge and problem-solving assistance for your specific situation, regardless of how heavily you depend on unique solutions.

Our approach to IT service is designed to support the networks you know your business needs and never forces you to compromise on inferior alternatives.

The right fit for you

Every business operates uniquely. We provide proven IT tools, hardware and software like Microsoft, HP and WatchGuard, then configure them specifically to your operations. Beyond that together we can customise software and services on top of the common underlying operating systems to achieve even more.

IT Infrastructure

This is the most essential and fundamental support function. If your networks and IT are not working, business stops. So we make sure your systems have maximum up-time to keep your business running.

Ahead of the curve

Part of how we work is a pro-active monthly Preventative Maintenance programme, if problems do arise, our team provides first-class support to get your staff back online as soon as possible.

Practical Peace of Mind

Standard in ACIT’s ongoing support is monitoring hardware diagnostics, network support and software maintenance. Your business can keep operating without getting bogged down in the back end.

IT that isn’t buried in Tech talk

The IT realm can be difficult to understand. Our experts make it make sense, so you know what is happening and how your problems will be resolved.