Despite having industry standard tools, you are unlikely to find a generic support solution that actually satisfies all of your own needs.
Fortunately, our customised service agreements take care of that. These agreements ensure you never have to settle for mismatched services or struggle
to communicate with providers who lack essential expertise.
The ACIT support team delivers targeted knowledge and problem-solving assistance that suits your specific situation, regardless of how heavily you depend on unique solutions.
Our approach to IT service is designed to support the networks you know your business needs and never forces you to compromise on inferior alternatives.
What differentiates ACIT consultants from tech specialists is that we’ve built a human-oriented culture that focuses on fostering healthy relationships with
our clients and the actual users, instead of just being faceless support techs who run routine maintenance and respond to queries.
We connect our clients with highly trained and invested team members who have the necessary technical understanding to help your staff do their job.
We help your people improve resource utilisation so you can meet your short- and long-term operating targets.
While other IT support organisations are more than willing to keep your system ticking along with ever increasing support tickets which means higher bills, our consultants will resolve your immediate problems but also suggest ways to prevent the common issues recurring.
As a part of ACIT’s ongoing support, we monitor hardware diagnostics, network support and software maintenance so your business can keep operating without getting bogged down with all the technical issues happening behind the scenes.
The IT realm can be quite a difficult one to understand if it’s not your area of expertise.
Our IT support experts speak to you and your staff in a way that can be easily understood so you know what is happening and how your problems will be resolved.